Privacy Policy

1. Introduction

Welcome to Traderie ("we," "our," or "us"). We are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services (collectively, the "Platform"). Please read this Privacy Policy carefully. By accessing or using our Platform, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.

We respect your privacy rights and are committed to transparency in our data practices. This policy complies with applicable data protection laws including GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and other relevant privacy regulations. If you have questions or concerns about our privacy practices, please contact us at privacy@traderie.com.

2. Information We Collect

2.1 Information You Provide Directly

When you use our Platform, you may provide us with certain information directly:

• Account Information: Username, email address, and password when creating an account
• Profile Information: Trading preferences, item inventories (I Have lists), wishlists (I Want lists), and other profile details
• Communication Data: Messages sent through our platform, support requests, feedback, and survey responses
• Verification Information: Optional verification data such as phone numbers or social media accounts for enhanced trust scores

2.2 Information Collected Automatically

We automatically collect certain information when you access our Platform:

• Usage Data: Pages viewed, features used, search queries, time spent on pages, and interaction patterns
• Device Information: IP address, browser type and version, operating system, device identifiers, and screen resolution
• Location Data: General geographic location based on IP address (not precise GPS coordinates)
• Cookies and Tracking Technologies: Data collected through cookies, web beacons, and similar technologies (see our Cookie Policy)

2.3 Information from Third-Party Sources

We may receive information about you from third-party sources:

• Roblox Data: Publicly available Roblox profile information, limited item data, and RAP information from Roblox's public APIs
• Analytics Providers: Aggregated usage statistics and demographic information from analytics services
• Social Media: Public profile information if you connect social media accounts for verification purposes

Important: We never collect your Roblox password or any sensitive account credentials. We do not have access to your Roblox account beyond publicly available information. All trades occur through Roblox's official systems - we never handle items or Robux directly.

3. How We Use Your Information

We use collected information for the following purposes:

3.1 Platform Operation and Improvement

• Providing core platform functionality including matching algorithms, value tracking, and catalog browsing
• Processing and facilitating connections between traders based on complementary inventories and wishlists
• Analyzing usage patterns to improve features, user experience, and platform performance
• Developing new features and services based on user needs and feedback

3.2 Safety and Security

• Calculating trust scores and reputation metrics to help users identify reliable trading partners
• Detecting and preventing fraud, scams, manipulation, and other harmful activities
• Investigating reported incidents and enforcing our Terms of Service
• Maintaining platform security and protecting against unauthorized access or attacks

3.3 Communication

• Sending match notifications when compatible trading partners are identified
• Delivering price alerts for items you're monitoring
• Responding to support requests and inquiries
• Sending important platform updates, security alerts, and policy changes
• Providing optional newsletters and market insights (you can opt out anytime)

3.4 Legal Compliance

• Complying with legal obligations and responding to lawful requests from authorities
• Enforcing our Terms of Service and other policies
• Protecting our rights, property, and safety, and those of our users and the public

4. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following limited circumstances:

4.1 Public Profile Information

Certain information you choose to include in your trading profile is publicly visible to other platform users, including your username, I Have and I Want lists, trust score, and trading history. You control what information appears in your public profile through your privacy settings.

4.2 Service Providers

We may share information with trusted third-party service providers who assist in platform operations, including hosting services, analytics providers, email delivery services, and customer support tools. These providers are contractually obligated to protect your information and only use it for the specific services they provide to us.

4.3 Legal Requirements

We may disclose information if required by law, court order, or legal process, or if we believe disclosure is necessary to protect rights, property, or safety, prevent fraud, or respond to government requests.

4.4 Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Platform of any change in ownership or uses of your personal information.

4.5 With Your Consent

We may share information for other purposes with your explicit consent or at your direction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit using SSL/TLS protocols
• Encrypted storage of sensitive information including passwords (hashed and salted)
• Regular security audits and vulnerability assessments
• Access controls limiting employee access to personal information on a need-to-know basis
• Monitoring systems to detect and respond to security incidents
• Secure backup procedures and disaster recovery plans

While we strive to protect your personal information, no security system is impenetrable. We cannot guarantee the absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately of any unauthorized account access.

6. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

6.1 General Rights

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Data Portability: Receive your information in a structured, machine-readable format
• Objection: Object to certain processing activities including marketing communications
• Restriction: Request restriction of processing in certain circumstances

6.2 Communication Preferences

You can opt out of marketing emails by clicking the "unsubscribe" link in any marketing email or adjusting your communication preferences in account settings. Note that you cannot opt out of essential service communications such as security alerts or policy updates.

6.3 Exercising Your Rights

To exercise any of these rights, please contact us at privacy@traderie.com with your request. We will respond within the timeframes required by applicable law (typically 30 days). We may need to verify your identity before processing certain requests to protect your security.

7. Children's Privacy

Our Platform is designed for general audiences and is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@traderie.com, and we will delete such information from our systems.

Roblox's platform itself has age restrictions and parental controls. We recommend parents monitor their children's online activities and trading behaviors, educate them about online safety, and use Roblox's built-in parental control features.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. When we transfer information internationally, we implement appropriate safeguards including standard contractual clauses, Privacy Shield certification (where applicable), or other legally approved mechanisms to protect your information.

9. Data Retention

We retain your personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary by data type:

• Account Information: Retained while your account is active and for a reasonable period after account closure for backup and legal purposes
• Trading History: Retained indefinitely for fraud prevention, dispute resolution, and market analytics
• Communications: Retained for customer service purposes for a limited period
• Usage Data: Aggregated and anonymized for analytics purposes indefinitely; individual-level data deleted after reasonable retention periods

When information is no longer needed, we securely delete or anonymize it. Even after account deletion, some information may persist in backups or archives for limited periods required for legal compliance.

10. Third-Party Links

Our Platform may contain links to third-party websites, services, or resources not operated by us. This Privacy Policy does not apply to third-party sites. We are not responsible for the privacy practices of third parties. We recommend reviewing the privacy policies of any third-party sites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our Platform with a new "Last Updated" date and, for significant changes, by sending email notifications or displaying prominent notices on the Platform.

Your continued use of the Platform after changes take effect constitutes acceptance of the updated Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: privacy@traderie.com
Response Time: We typically respond within 48-72 hours

For data protection inquiries from EU residents, you may also contact your local data protection authority.